Troubleshooter

Job description

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Job responsibilities

• Manages, designs, and implements policies and procedures relating to a company's Employee Assistance Program (EAP)
• Ensures that inpatient and outpatient counseling and care facilities meet company standards.
• Provides training to management for dealing with medical and behavioral problems.
• Provides counseling to employees in the program.
• Requires a bachelor's degree in a related area.
• Typically reports to top management.
• Typically manages through subordinate managers and professionals in larger groups of moderate complexity.
• Provides input to strategic decisions that affect the functional area of responsibility.

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Qualifications

• Master’s Degree
• Minimum 8 years work experience as Employee Assistance Professional
• CA Licensed clinical social worker (LCSW) or,
• CA Marriage and Family Therapist (MFT or LMFT) or,
• A licensed psychologist in the state of California (PhD)
• Excellent communication skills to effectively interact with our staff and faculty
• Ability to work effectively both on an individual basis and as part of a team
• Strong computer skills to maintain accurate and complete documentation

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Other benefits

• Health, dental, and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts.
• 2:1 retirement plan contributions, child care centers, and up to $50,000 housing subsidy
• ICF (International Coach Federation) certified
• CEAP Certified Employee Assistance Professional desired, but not required.